Privacy Policy

 

This Website Privacy Policy describes how The Trusted Art Guide protects and makes use of any information you give the company when you use its website. (The policy is updated regularly). If you would like your details removed from our system at any time, please contact us. Any questions about this policy should be directed to jane@thetrustedartguide.com

DATA WE GATHER

We may collect the following information:
Name
Contact details (such as email address and telephone number)
Website usage data
Please note that no credit or debit card details will be taken via the website.

HOW WE USE THIS DATA

Collecting this data helps The Trusted Art Guide understand what you are looking for and how we can deliver improved services.
Specifically, we may use the data:
For our own internal records
To improve the services we provide
To add personal details to a mailing list
To contact an individual in response to a specific enquiry
To customise the website for an individual
To send an individual promotional email

LOG FILES AND COOKIES – HOW WE USE THEM

Log files allow us to record visitors’ use of the website. We use Google Analytics to analyse anonymous user details from our website which we can then use to make changes to the site’s layout to improve the user experience. They also give us useful information about how visitors use the website and interact with it. Log files do not contain any personal information and cannot access a user’s computer.

Cookies

The purpose of a cookie is very similar to that of a log file, except that it is a small file placed on the user’s hard drive that then enables the website to identify the user’s computer as different pages are viewed on The Trusted Art Guide website. Log files give basic information; cookies can give more detailed information.

How cookies are used

The Trusted Art Guide may use Cookies to:
Analyse web traffic (by using an analytics package – Google Analytics in this case).

Cookies do not provide access to a user’s computer, or any information about the user other than that which you share with The Trusted Art Guide.

Controlling Cookies

A user can use their web browser’s cookie settings to determine how the website uses cookies. If a user does not want cookies stored on their computer or device, they should set their web browser to refuse cookies (it should be noted that doing this can change the way the website will function). Unless a user changes their browser to refuse cookies, they will be issued each time you visit The Trusted Art Guide website

CONTROLLING INFORMATION ABOUT YOU

When an individual provides their details to The Trusted Art Guide, they have opted in to receive further details about future news, projects and services provided by The Trusted Art Guide. If this is the case, and that individual decides they no longer want to be on The Trusted Art Guide’s mailing list, they can be unsubscribed or removed easily by:

Sending an email with their details and a request to be removed from the mailing list to jane@thetrustedartguide.com

The Trusted Art Guide will never lease, distribute, or sell personal information to third parties unless the owner’s consent has been given or it is required by law.
Any personal information held by The Trusted Art Guide is stored and processed under the company’s Data Protection Policy, in line with the Data Protection Act 1998.